Terms of use
These terms cover use of the Kröno.io application by an organization and by the people in its workspace.
Accounts and access
Kröno.io isn’t open to new organizations yet. When sign‑up opens, anyone may sign up with a verified email address and create one organization, becoming its first super administrator, and administrators invite the rest of the team once invitations are enabled, choosing the role each invitation carries. Until then, members are added through Kröno.io support. After that, an administrator who manages users can change a member's role, suspend and restore their access, or delete their Kröno.io account, from the Team page. A super administrator can also reset a member's two-step sign-in there. The member and the organization's other super administrators are emailed at once, and the reset takes effect after 24 hours unless it is cancelled. A member can leave an organization at any time, unless they are its last active super administrator. Your sign‑in link, code, passkeys and authenticator app are personal to you; do not share them. What you are permitted to do is determined by your role.
Trial, subscription and payment
- Every new organization gets a 14‑day free trial with no payment details required.
- After the trial, continuing to schedule and publish requires a subscription: a monthly base price per organization that includes two users, plus a monthly price for each further active member, whatever their role. Prices are shown in Canadian dollars before tax; sales tax is added according to your billing address.
- The member count is taken from the organization's active members and adjusts the next invoice as people join or leave.
- Extra AI requests are a one‑time purchase in US dollars, in packs of ten, plus applicable tax. They don't expire, but they can be used only while the workspace isn't read‑only (below), and only once the organization's daily AI request allowance has run out. They can also be used for only so much AI work a day, so a day's use can stop before they run out; any not used carry over to the next day. An organization can hold at most 30 unused extra requests at a time; more can be added once some are used.
- If the trial ends without a subscription, or a subscription ends or goes unpaid, the workspace becomes read‑only: members can still sign in, see everything and draft with media already in the library, but nothing can be uploaded, scheduled or published until the organization subscribes. Posts already scheduled are kept, not sent; once the organization subscribes again they go out, straight away if their planned time passed less than six hours before. A post held longer than that is marked as not published, and goes out when someone uses Retry on it.
- A subscription can be cancelled at any time from the billing page and stays in effect until the end of the period already paid for. Payments are handled by our payment processor; refunds are at our discretion except where the law requires them.
- We may change prices with at least 30 days' notice to the organization's contact email.
Your content
The posts, images and video you and your colleagues put into the workspace remain your organization's. Kröno.io stores and publishes them on your instruction and claims no ownership of them.
Publishing to social platforms
When you connect a social media account and publish to it, that platform's own terms and content policies apply to what you post. Kröno.io passes your post to the platform; it cannot guarantee the platform will accept it, and cannot control how long it remains. Once a Facebook photo or album post is published, members who may both approve and publish can edit its caption or delete it from Kröno.io while its Page is connected to Kröno.io; editing it also needs a workspace that isn't read‑only (above). Any other published post can be changed or removed only on the platform itself. You are responsible for holding the rights to what you publish and for its accuracy.
Acceptable use
Do not use the workspace to publish unlawful content, to impersonate anyone, to infringe someone else's rights, to send unsolicited messages, or to attempt to reach data belonging to another organization. Do not sign up with automated tools or create accounts for others without their knowledge. We may suspend an organization that breaks these rules.
Availability
The service is provided as it stands. It depends on third‑party hosting and on the social platforms themselves, and it may be interrupted by any of them. Scheduled publication is attempted, with retries, but a platform can refuse a post for reasons outside Kröno.io's control. To the extent the law allows, Kröno.io is not liable for indirect losses, and its liability to an organization is limited to the fees that organization paid in the twelve months before the claim.